Provide an opportunity for people to communicate with you right in Google search results thanks to Google Business Messages
The easier it is for potential customers to contact your business, the easier it is for your business to get new deals
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88%
of global consumers would like to start a conversation with a brand when they have a specific product question
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70%
of global consumers would start a conversation to get a product recommendation
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100%
increase in Google Maps searches for “shopping near me” YoY
What does Google Business Messenger mean for users?
For users, Google Business Chat means the ability to contact a particular store via messenger, avoiding phone calls. For example, a person searching for a particular store in Google Maps will be able to immediately enter the chat room and
ask the support team a question of interest: store opening hours, order status, information about the referral system, product availability, etc. To do this, the person needs to click on the "Messages" icon in Google Maps.
Text messaging is the most effective marketing channel that most retail brands are not utilizing.
Dozens of studies and surveys support the idea that companies should engage with their customers through messaging. Among the benefits of Google Business Messaging are higher engagement and discovery rates than email newsletters, as well as
increased loyalty. In addition, many consumers would like to receive messages from their favorite brands.
Google Messaging for business wasn't as easy as with GlobaHub!
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Craft personalized chatbots to cater to your customers' needs round the clock.
No need to stretch business hours when your Google chat business bots can handle frequently asked questions efficiently. -
Boost customer engagement by leveraging an array of rich features.
Guide your audience effortlessly to what they're looking for. You can use carousels, suggested replies, and vivid imagery to your advantage. -
Make assistance readily available across various platforms - from Google Search to Maps and beyond.
With our Google Business Messages API, you can ensure your customers can easily reach you whenever they need. -
Gain valuable insights into your customers' experiences with Google's survey tool.
Collect feedback promptly after each conversation to continually enhance future interactions. Your customers' voices matter, and our Google Business Messaging API is here to help you listen and improve. -
Leave a lasting impression with captivating conversation starters and quick-reply buttons.
Start meaningful interactions that inform, engage, and onboard your customers seamlessly via Google Messages API from GlobaHub.
About GlobaHub
GlobaHub is an all-in-one platform for your communication needs. We were certified by Apple as a Communication Service Provider for Apple Business Chat. We have become a Messaging Partner for Google Business Messages. Our messaging API supports working with Viber, Telegram, Facebook, WhatsApp, WeChat, and any other platform with open APIs. Working with messengers is a good first step to building the digital core of the company.
Alpenstrasse 2, 6300 Zug, Switzerland 
info@globahub.ch 
+41 41 521 80 50 